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BestSMS Zapier Integration

No-code integration

Automate SMS with Zapier

Integrate BestSMS with Zapier to send SMS, react to incoming messages and manage Address Book contacts from your other apps. Set it up in a few clicks, with no coding.

How to connect BestSMS to Zapier

1.

Enable Zapier in BestSMS

Log in to the BestSMS dashboard (register first if you are new), open Service Settings, then Integrations, choose Zapier and connect your Zapier account. Your BestSMS and Zapier logins must match.

2.

Add BestSMS in Zapier

In Zapier, go to Apps, then Other Apps, search for BestSMS and click Add Connection. Zapier asks for your Auth Token to finish the connection.

3.

Build a Zap

Add a trigger from another app, set BestSMS as the action, choose Send SMS and configure the message. Save the Zap and test it.

If you do not have an Auth Token yet, enable API access in BestSMS under Users and your user email, turn on the Auth Token, then create and copy a token and save. The Connecting BestSMS with Zapier article walks through each screen.

What you can do with BestSMS in Zapier

BestSMS: Zapier Integration - Send SMS Action
Send SMS (action)

Send an SMS when something happens in another app. The KB example starts from an incoming email, and the same approach works for events like CRM updates, e-commerce orders or form submissions.

BestSMS: Zapier Integration - SMS Received Trigger
SMS Received (trigger)

Start a Zap when an SMS arrives in BestSMS, for example to add the sender's details to a spreadsheet.

BestSMS: Zapier Integration - Address Book Contacts
Contact management (actions)

Create, update and delete contacts in your BestSMS Address Book from a Zap.

BestSMS: Zapier Integration - Reports
Track activity in the dashboard

Sent and received messages show in the BestSMS web dashboard. To review messages sent through Zapier, go to Reports, then Sent.

You can link SMS with emails, task management tools and more in a single workflow. Zapier works alongside the BestSMS dashboard, API and other integrations, and BestSMS is aimed at mobile numbers in Australia.

Other ways to automate

If you would rather write code, or skip Zapier, BestSMS has other ways to automate:

  • SMS API to send SMS directly from your own software.
  • Email SMS to send SMS from your existing email platform.
  • SMS Calendars to schedule messages from a web calendar.

See Automated SMS for a comparison.

FAQs

What is the BestSMS Zapier integration?

It connects your BestSMS account to Zapier so you can send and receive SMS, and manage Address Book contacts, as part of automated workflows with other apps. No coding is needed.
Enable Zapier under Service Settings, Integrations in the BestSMS dashboard, then add BestSMS in Zapier under Apps, Other Apps and enter your Auth Token. The Connecting BestSMS with Zapier article has the full steps.
In BestSMS, open Users and your user email, enable API access, turn on the Auth Token, then create and copy a token and save. Paste it into Zapier when it asks.
Use the Send SMS action to send messages, the SMS Received trigger to start a Zap when an SMS arrives, and actions to create, update and delete Address Book contacts.
Any trigger Zapier offers. The KB example starts from an incoming email, and events such as CRM updates, e-commerce orders or form submissions work the same way.
In the BestSMS dashboard, go to Reports, then Sent. Received messages also show in the dashboard.
No. If you would rather integrate in code, use the SMS API.

Pricing Plans

Competitive SMS Pricing

Starter

For Small Size Business

4c AUD / SMS $0 / MonthMth
  • Welcome Credits (Free 25 Messages)Included
  • PrepaidIncluded
  • Email SMSIncluded
  • Web SMSIncluded
  • SMS APIIncluded
  • Australian Long CodesNot included

Enterprise

For Large Size Business

P.O.A.
  • Welcome Credits (P.O.A.)Included
  • PrepaidIncluded
  • Email SMSIncluded
  • Web SMSIncluded
  • SMS APIIncluded
  • Australian Long CodesIncluded

Pricing is in Australian Dollars (AUD)