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Use Case: OTP Code Delivery

Secure and Reliable OTP Code Delivery

Use Case Scenario: Fortifying a Healthcare Company's System with Two-Factor Authentication

This use case shows how a healthcare company used BestSMS's SMS API to deliver One-Time Password (OTP) codes for secure employee authentication, protecting sensitive patient data.

The Challenge

Balancing Security and User Experience

A healthcare company needed a two-factor authentication (2FA) system to protect its internal platforms and sensitive patient data. The solution had to be secure, compliant with industry regulations, fast, and user-friendly.

The Solution

A High-Speed, High-Reliability SMS API for OTP Delivery

By integrating BestSMS's SMS API, the healthcare company built a secure, reliable OTP delivery system that provides an extra layer of security without compromising speed or user convenience.

The Process

A Blueprint for Secure Authentication

Step 1: Employee Initiates Login

An employee enters their username and password into the healthcare management system, triggering the 2FA process.

Step 2: System Generates and Sends OTP Request

The system generates a unique OTP and sends a simple JSON request to BestSMS's RESTful SMS API, containing the employee's mobile number and the OTP code.

Step 3: Instantaneous SMS Delivery

BestSMS's network delivers the OTP code to the employee's mobile phone within seconds.

Step 4: Secure Authentication is Completed

The employee enters the OTP code into the system, which verifies the code and grants secure access to the platform.

Step 5: Real-Time Delivery Confirmation and Auditing

BestSMS provides real-time delivery receipts via webhooks, allowing the company to maintain a detailed audit trail of all authentication events and to monitor the performance of the OTP delivery system.

The Outcome

Enhanced Security and Peace of Mind

BestSMS's API gives the healthcare company a secure, reliable, cost-effective solution for OTP delivery. It protects sensitive data with an extra layer of security, helps the company comply with industry regulations, and gives employees a user-friendly login experience.

Pricing Plans

Competitive SMS Pricing

Starter

For Small Size Business

4c AUD / SMS $0 / MonthMth
  • Welcome Credits (Free 25 Messages)Included
  • PrepaidIncluded
  • Email SMSIncluded
  • Web SMSIncluded
  • SMS APIIncluded
  • Australian Long CodesNot included

Enterprise

For Large Size Business

P.O.A.
  • Welcome Credits (P.O.A.)Included
  • PrepaidIncluded
  • Email SMSIncluded
  • Web SMSIncluded
  • SMS APIIncluded
  • Australian Long CodesIncluded

Pricing is in Australian Dollars (AUD)